FAQ's
Can we check in early or check out late?
Early check in and late check out might be available but we would not be able to confirm this until a few weeks before your stay as there may be another guest checking out or checking out on the change over day and our cleaners need time to go in and clean and change the bedding over.
We will endeavour to make this available where possible but this will never be guaranteed.
Normal check in time is: 15:00
Normal check out time is: 10:00
Do you provide Bed Linen & Towels?
Yes.
We want our guests to relax and enjoy their holiday, we provide our guests with fresh clean towels and our cleaners will make all the beds up with fresh bed linen before every arrival - please bring your own towels to use for the pool and beach and do not take our towels to the beach as they are for apartment use only.
Is the apartment suitable for disabled guests?
We have a lift that goes from the ground floor entrance up to the apartment which is on the 4th floor so there will be no stairs to climb *Please note that there have been occasions where the lift has broken down, like any mechanical item this will be totally out of our control but the complex lift company is always very efficient and quick to arrive and fix any issues found*
The apartment is very spacious and the kitchen is easily accessible with a wheelchair.
We only have a bath with an overhead shower and some disabled guests may find this inconvenient.
Malc and I (The Owners) use an electric wheelchair and this fits in the lift perfectly so if you have your own please feel free to bring it with you - if you are using “assistance” at the airport then they normally allow you to bring your mobility scooter or wheelchair on board but you will need to arrange this directly with the airline.
Should you wish to hire a wheelchair or mobility scooter then we can recommend a local hire company - please see the recommendations section.
**disclaimer - We cannot guarantee uninterrupted access and service to the lift due to possible unforeseen mechanical issues**
How do I find out about local public transport?
Malta has a wonderful public transport system with plenty of buses covering the whole of Malta and Gozo with the nearest bus stop just 1 minute from the apartment.
From €1.50 you will have unlimited access for 2 hours to as many hop on/hop off buses as required.
You can either pay the bus driver cash (they do accept debit/credit cards) or you can buy a travel card for daily or weekly travel - these are available at ‘some’ bus stops or from the local Tourism Office.
For bus timetables and route planning please feel free to download from either Google Play or IOS the TalLinja App by searching for:
‘tallinja’
What is phone & internet signal like on Malta & Gozo?
When you land at Luqa Airport your phone should automatically find the local network service (please ensure your phone is set to ‘allow roaming’ but please check with your normal network provider before you travel as not all networks include EU roaming within your standard charges)
Coverage on the Island is great though.
.jpg/:/cr=t:12.5%25,l:0%25,w:100%25,h:75%25/rs=w:600,h:300,cg:true)
Enviromental Contribution
As announced in the 2016 Budget, the Government has introduced an Environmental Contribution on stays at all types of accommodation as from June 20th, 2016. The main objective of this Environmental Contribution is to improve quality along the tourism value chain. In fact, all revenue generated from this initiative will be directed solely and exclusively to upgrade and embellish the local infrastructure in touristic areas around the Maltese Islands.
Summarized information about this initiative is highlighted below:
BASIS OF CHARGE
The contribution is payable by all tourists who are 18 years or older irrespective of nationality (including locals).
It amounts to €0.50 per person for each night spent on the Maltese Islands at any type of accommodation such as hotels, guesthouses, hostels, resorts, apartments, farmhouses, villas, timeshare and host families, amongst others.
The contribution is capped at a maximum of €5 for each continuous stay. This applies also to twin-centre stays in Malta and Gozo.
* From the 1st July 2026 the tax will increase to 1.50 Euro per person over the age of 18 and will be capped at the total amount of 22.50 Euro *